The Hotels Network’s AI Receptionist KITT Now Available on Oracle Cloud Marketplace

The Hotels Network (THN), a leading provider of direct growth solutions for hotels and an Oracle partner, today announced KITT, THN’s AI Receptionist, is available on Oracle Cloud Marketplace, can be deployed on Oracle Cloud Infrastructure (OCI), and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

KITT, one of the first AI-powered voice agents to fully integrate with Oracle OPERA Cloud hospitality platform, enables real-time access to offers, availability, and pricing directly from the property management system (PMS). The integration with OHIP enables hotels to automate voice bookings, process payments, and respond to guest queries in 40+ languages, all while syncing dynamically with live hotel systems. This streamlined experience not only elevates customer service but also drives direct revenue and operational efficiency for hotels worldwide.

Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and services that offer unique solutions.

OCI is a cloud designed to run any application faster, and more securely, for less. OCI can help address a variety of data privacy, sovereign AI, and low latency requirements as it is the only hyperscaler capable of delivering 150+ AI and cloud services at the edge, in a customer’s datacenter, across clouds, or in the public cloud. Oracle’s distributed cloud delivers the benefits of the cloud with greater control and flexibility while also providing the consistent performance, SLAs, and global pricing for which OCI has become known.

OHIP has enabled us to enhance KITT — a solution that answers questions, handles bookings, syncs with hotel systems in real time, and helps hotels deliver a cohesive direct booking experience, said Mercedes Blanco, Chief Partnerships Officer at The Hotels Network. Our participation in Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of KITT. We look forward to leveraging the power of Oracle Cloud Infrastructure to help us achieve our business goals.

This innovation unlocks a fully automated, real-time voice experience where guests can check availability, explore offers, and complete a full reservation over the phone, all synced directly with the hotel’s live systems. As an Oracle partner, The Hotels Network continues to drive inventive technology at the intersection of AI and hospitality, delivering streamlined and scalable guest experiences for hotels worldwide.

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