Agilysys to Debut Game-Changing Innovations for Package Booking and Intelligent Guest Profiles, Plus Lead Executive Insight Sessions at HITEC 2025

ALPHARETTA, GA — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions, today announced it will showcase revenue-enhancing innovations and executive-led insights at HITEC 2025, held June 16 – 19 in Indianapolis, Indiana. In Booth #1611, Agilysys will demonstrate ways hospitality operators can leverage technology innovations to elevate revenue, personalize guest journeys, offload repetitive tasks from staff so they can focus on guests, streamline operations, and boost profitability.

New solutions and embedded technology featured include:

1. Agilysys Book with S.P.E.N.D. (Stay Package Entitlement, New Dynamic booking) Technology - A powerful new booking engine add on that enables properties to streamline how they promote and fulfill packages without burdening staff and enables guests who select a package to easily reserve all entitlements in one “prompted” session without having to visit multiple sites or make multiple phone calls. Guests can reserve full experiences beyond their room selection, such as spa services, dining, golf tee times and course selection, and more in one seamless, guided journey. It brings together real-time inventory, pricing, demand and availability across all components, reducing complexity for staff while increasing convenience and satisfaction for guests. When any of the entitlements in a package is fully-booked, the system has the intelligence to remove that package from the promotional offers to prevent disappointing guests who might choose that package only to find an included entitlement no longer available to reserve.
2. Intelligent Guest Profile – Technology that runs through all Agilysys solutions to facilitate the uniform sharing of guest preference and experience data among applications to continuously and intelligently build a guest’s profile so that understanding and serving each guest can be consistent across a property’s experiences and revenue centers. This unified data solution empowers staff to understand guest preferences across every touchpoint: pre-stay, on-property, and post-stay. Operators can deliver tailored offers, smarter upselling, and more personalized service at scale, improving both guest loyalty and revenue performance.
3. IG Fly Mobile POS with FreedomPay Integration – A mobile, all-in-one ordering, payment and receipt printing solution that enables staff to serve guests anywhere on property while accepting secure EMV, contactless, and mobile wallet payments. IG Fly also will be showcased at the FreedomPay booth #1203, highlighting the power of integrated, on-the-go hospitality commerce.

These innovations reflect Agilysys’s continued leadership in delivering modern, connected hospitality experiences and will be featured in two executive-led sessions at HITEC 2025:

1. Rohith Kori, SVP of Corporate and Product Strategy at Agilysys, will moderate a panel discussion among Jeffrey Parker (VP of Property Systems, Sage Hospitality Group), Michael Blake (VP of Information Technology, Kemper Sports), and Neil Smith (Director, Onsite Digital Products, Marriott International Inc.) during Technology Showcase Session 6 on Wednesday, June 18, from 3:15 - 4:05 PM (Location 124). The session, titled “Beyond RevPAR: How Focusing on Revenue Per Available Guest (RevPAG) and Leveraging AI Unlocks Ancillary Revenue and Elevates Profits,” will explore how hoteliers can go beyond room-based metrics to optimize total guest value through technology that (1) aligns offers with guest preferences and behaviors and (2) curates at scale experiences that are both personal and profitable.
2. Rohith Kori, SVP of Corporate and Product Strategy, will immerse the audience in a vacation adventure with his family, revealing how integrated technology and Intelligent Guest Profiles equip properties to deliver tailored offers at just the right moment, give guests choice, streamline operations and foster loyalty.

We’re excited to return to HITEC and showcase how our latest innovations are helping hospitality providers move beyond transactional service models toward truly personalized, experience-led relationships with their guests. Whether increasing guest spend through personalized booking or improving operational efficiency with intelligent data and AI, our solutions are helping properties turn every interaction into an opportunity for growth and loyalty. Terrie O’Hanlon, Senior Vice President and Chief Marketing Officer at Agilysys

Visit Agilysys at Booth #1611 at HITEC 2025 to see Agilysys Book with S.P.E.N.D. Technology in action and learn how your property can enhance bookings, increase revenue, and deliver next-level guest experiences.