Cloudbeds and Canary Technologies Forge Strategic Alliance to Revolutionize Hotel Operations and Guest Experiences for Mutual Customers

SAN DIEGO, CA - Cloudbeds, the hospitality industry’s leading platform for property management, and Canary Technologies, the hospitality industry’s leading guest experience platform, today announced a powerful strategic partnership. This collaboration represents a shared commitment to innovation, delivering an unparalleled, integrated solution that will empower shared hotelier customers to achieve new levels of efficiency, elevate the guest journey, and significantly boost profitability.

This partnership is a bold step forward, uniting Cloudbeds’ robust core property management system (PMS), channel manager, and booking engine with Canary Technologies’ cutting-edge guest management system, including mobile check-in, upsells, AI-powered guest communication, secure transactions, and more. The deep, native integration is designed to create a truly synergistic ecosystem, eliminating data silos, automating workflows, and providing hoteliers with a holistic, real-time view of their operations and guest interactions.

Our partnership with Canary Technologies is about delivering real, measurable impact for hoteliers. Together, we’re removing the friction that often slows down hotel operations and replacing it with a seamless experience that connects teams and guests like never before. This integration gives our mutual customers the tools they need to power their business on their terms. Sebastien Leitner, VP Partnerships at Cloudbeds

The powerful integration will ensure a frictionless, real-time flow of critical information between the Cloudbeds platform and Canary Technologies’ solutions. For hoteliers utilizing both platforms, this means:

• Unprecedented Operational Harmony: Eliminate manual data entry, reduce errors, and automate key processes, allowing staff to shift focus from administrative burdens to delivering exceptional, personalized service.
• Elevated and Personalized Guest Journeys: Provide guests with a modern, convenient experience from booking to check out, with seamless digital interactions, contactless options, and personalized communication that drives satisfaction and loyalty.
• Accelerated Revenue Growth: Leverage unified data and streamlined processes to optimize upsell opportunities, enhance direct booking conversions, and maximize overall profitability with greater ease.
• Unified and Actionable Intelligence: Gain deeper insights into guest behavior and operational performance through a consolidated view of data, empowering smarter decision-making and more strategic resource allocation.

Today’s hoteliers are looking for integrated solutions that simplify operations, elevate the guest experience, and contribute directly to the bottom line. Our integration with Cloudbeds reflects this shift — helping hotels streamline their tech stack, meet the expectations of modern travelers and unlock new revenue opportunities. We’re excited to collaborate on a solution that delivers real impact across the guest journey for our mutual customers.Bryan Michalis, VP of Strategic Partnerships at Canary Technologies

Hoteliers currently utilizing or considering Cloudbeds and Canary Technologies can expect a seamless implementation process and dedicated joint support to maximize the transformative benefits of this strategic partnership.

To learn more, visit Cloudbeds and Canary Technologies at HITEC in Indianapolis, June 16th to June 19th, 2025, where both companies will be exhibiting.

About Cloudbeds

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics.

Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2025) by Hotel Tech Report, World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2024. For more information, visit www.cloudbeds.com.

About Canary Technologies

Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, boost revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced AI model built specifically for hotels. Trusted by 20,000+ hotels in 100+ countries, Canary powers top brands like Marriott, Four Seasons, and Wyndham. Recognized as an industry innovator by Fast Company, Deloitte, and Business Insider. Learn more at http://canarytechnologies.com.