Cornell: A Conversation with Rajeev (Raj) Menon, President of Marriott Asia Pacific | By Chekitan S. Dev

Following a merger with Starwood Hotels (and with its own growth), Marriott Asia Pacific has become one of the largest hotel operators in the Asia Pacific region. While managing hotels in Asia has much in common with operations around the world, the region also has its own particular aspects, as explored in this discussion. In a conversation with Cornell University Professor Chekitan Dev, Marriott Asia Pacific president Rajeev (Raj) Menon explains his leadership strategy. As a start, he explained his firm’s approach of applying a balanced score card to the firm’s three primary stakeholders—namely, owners, associates, and customers. Menon also underscored the remarkable growth prospects for the Asia Pacific region, and the approach Marriott will take to be part of that growth. The conversation took place at Global Hospitality Conclave 2024, held at the Oberoi Hotel in New Delhi.