ISHC - The International Society of Hospitality Consultants

EHL HumanX Summit 2026

19 - 20 May 2026
EHL Hospitality Business School
Route de Berne
Lausanne, 1000
Switzerland

At its core, HumanX stands for Human Experience, Human-centric Excellence and Experimentation. It’s a space to explore how empathy, creativity, and human-centric thinking can shape the way we lead, work, and live. HumanX embodies the evolving story of what it means to be human in a rapidly transforming world. The “X” represents the intersections where humanity meets change and technology, where innovation meets emotion, and where new forms of connection - both digital and human - are continuously redefined. It also represents the experience itself: how we feel, grow and relate in an increasingly complex environment.

Powered by the EHL Innovation Hub, the Summit invites us to expand the boundaries of human potential and to reimagine a shared future, one where humanity remains at the center of progress.

What to expect

The EHL HumanX Summit, powered by the EHL Innovation Hub, brings together visionaries from hospitality, travel, and service industries for two transformative days of leading with hearts, hands, and minds:

Inspiring talks and fireside chats with industry leaders
Hands-on workshops and challenges
Immersive - and gastronomic experiences
Curated matchmaking between startups, corporates, and investors

It’s more than a summit, it’s where bold ideas turn into real solutions.

Summit 2026 agenda

Leading with Humanity: Where Connection and Care Drive Strategy

Building on the essence of HumanX, the 2026 edition explores what it truly means to lead with humanity in an age of transformation. In a world driven by speed, innovation, and technological advancement, genuine connection has become both a differentiator and a strategy. This year’s Summit invites leaders to design organizations and experiences where empathy, authenticity, and care become core competencies, not soft skills. Rooted in hospitality’s timeless ethos of service and care, this theme demonstrates how economic success and human flourishing can reinforce one another.

It calls on every actor to cultivate more connected, compassionate, and people-centered systems and cultures.

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