ISHC - The International Society of Hospitality Consultants | ISHC.com

2024 Guest Experience Benchmark: Uncovering the Trends That Matter


12 - 12 February 2025
Grand Hotel Amrâth Amsterdam
Prins Hendrikkade 108
Amsterdam, 1011 AK
Netherlands, The

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Discover the global and regional guest experience trends that shaped 2024 in our most comprehensive benchmark yet. Besides online reviews, in-depth analysis of department performance, response times, and key drivers of GRI, this report provides exclusive insights into guest satisfaction with a new data point revealed for the first time. NPS scores, survey behavior trends and conversion rates for 2024 and much more. Don't miss this opportunity to uncover the trends shaping guest experiences worldwide - revealed exclusively in our upcoming webinar.

Hosted by Shiji ReviewPro Sales Engineer Bruno Saragat and Head of Sales Engineers Rudeina Nicola, this webinar is designed to give you the insights you need to better understand what's driving guest satisfaction and how to stay ahead of the curve in 2025 and beyond. Don't miss this opportunity to gain a competitive edge.

Join us on February 12th at 4:00pm CET if you want:


Organization

Shiji Group
www.shijigroup.com/
Saarbrücker Str. 36A
Berlin, 10405
Germany
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